Cafcass Customer Satisfaction Survey 2017

Cafcass publish an Annual Report every year in which they often make statements about the numbers of compliments that they have received alongwith glowing testimonials from service users, especially children, on how great they are.

This jars with the responses and emails we receive daily here at the Voice of the Child where most (all) service users we encounter portray a Cafcass that is out of touch, untrained, and deeply ingrained with prejudice and a lack of respect for the parents and children involved in their cases.

2 thoughts on “Cafcass Customer Satisfaction Survey 2017

  1. I am currently in the position of having a Cafcass officer act as a guardian in my private law case against my ex. I have to say she is full of good intention and the problem appears to be with the whole system not a one individual.


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